Case Studies
Success Stories
Discover how businesses across industries have transformed their customer experience with CognitoChat.
E-commerce
Retail Brand Increases Social Media Conversions by 45%
How a fashion retailer automated social media responses and generated qualified leads without expanding their sales team.
Key Results:
- 45% increase in social media conversion rate
- 78% reduction in response time
- $1.5M additional revenue in 6 months
B2B Software
B2B Software Company Qualifies 3x More Leads
How a B2B software provider automated lead qualification across LinkedIn and Twitter to focus sales efforts on high-value prospects.
Key Results:
- 3x increase in qualified leads
- 65% reduction in sales cycle length
- 42% improvement in close rate
Automotive
Auto Dealership Generates Quotes 24/7 via Social Media
How an auto dealership used chatbots to provide instant quotes and schedule test drives through Facebook and Instagram.
Key Results:
- 250+ quotes generated automatically per month
- 35% increase in test drive appointments
- 28% growth in sales with the same size team
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